Terms of service

By using the GrandLine website or text service you agree to these terms. "GrandLine", "we", and "us" mean the operator of the GrandLine service.

What GrandLine is

GrandLine is a health navigation service. We help you find and understand options: providers, programs, benefits, and resources. Information we send is general and for your convenience.

What GrandLine is not

GrandLine does not provide medical advice, diagnosis, or treatment, and does not create a doctor-patient relationship. Nothing we send replaces the advice of your doctor or other licensed professional. If you think you have a medical emergency, call 911.

GrandLine is not connected with or endorsed by the U.S. government, the federal Medicare program, or any state Medicaid program. Coverage rules change; confirm details with your plan or 1-800-MEDICARE before making decisions that depend on them.

Third parties

We may point you to doctors, agencies, suppliers, and programs. We don't control them and aren't responsible for their services, availability, or accuracy of the information they publish. We don't receive payment for referring you to any Medicare or Medicaid provider.

Your responsibilities

Give us accurate information, use the service for yourself or someone you have permission to help, and don't use it to harass anyone or send unlawful content.

Availability and changes

We aim to respond quickly but don't guarantee response times or that the service will always be available. We may change or end the service, or these terms, at any time.

Limitation of liability

To the fullest extent allowed by law, GrandLine is not liable for indirect, incidental, or consequential damages arising from your use of GrandLine. Some jurisdictions don't allow these limits, so they may not apply to you.

Contact

Questions about these terms: TODO-TEMP@grandline.com.